Shipping policy

Shipping Policy

Thank you for shopping with us! Here's what you can expect regarding our shipping process:

  1. Processing Time:
    • All orders are processed within [1-5 business days]. Orders are not shipped or delivered on weekends or holidays.
    • If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.
  2. Shipping Rates:
    • Shipping costs are calculated at checkout based on the order weight, dimensions, and delivery location.
    • We offer a range of shipping options, including standard, expedited, and express shipping.
  3. Delivery Times:
    • Delivery times vary depending on the chosen shipping method and location. Typical delivery times are as follows:
      • Economy Shipping: [5-8 business days]
      • USPS Ground Advantage Shipping: [3-5 business days]
      • USPS Priority Shipping: [1-3 business day]
      • USPS Priority Express Shipping: [1-2 business day]
    • Please note that these times are estimates and delays may occur due to unforeseen circumstances.
  4. Order Tracking:
    • Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status online.
  5. Lost or Damaged Items:
    • If your order is lost or damaged during transit, please contact us at support@corkology.com or 708-345-9200 within 5 days to resolve the issue.
  6. Cancellations and Changes:
    • If you need to cancel or make changes to your order, please contact us as soon as possible. Once your order has been processed, we may not be able to modify or cancel it.
  7. Customer Support:
    • If you have any questions or concerns about your order or our shipping policy, please reach out to our customer support team at support@corkology.com or 708-345-9200

 

Thank you for choosing Corkology! We appreciate your business!